INFORMATION


MATERIALS

ALL MASKUMA PRODUCTS ARE CURRENTLY MADE IN SWITZERLAND AND AUSTRIA. OUR PIECES ARE MADE OF PORCELAIN, SOURCED FROM EUROPE. WE WORK WITH A SLIP CASTING METHOD, USING PLASTER MOULDS AND A LIQUID CLAY BODY. OUR COLORED PIECES ARE DYED WITH PIGMENTS AND WE USE ONLY A TRANSPARENT GLAZE. UNGLAZED PIECES WHICH HAVE A TEXTURED FEEL AT FIRST BECOME VELVET-SOFT WITH USE. OVER TIME, THE PORCELAIN TAKES ON THE PATINA OF OILS, ACIDS AND LIQUIDS, TRANSFORMING INTO A RICH, SMOOTH FINISH.  UNGLAZED PORCELAIN TENDS TO BE MORE SCRATCH AND SLIP RESISTANT WITH A SMOOTH PEBBLE STONE-LIKE FINISH.  GLAZED PORCELAIN IS MORE STAIN RESISTANT WITH A SHINING MIRROR FINISH.



CARE

OUR TABLEWARE IS DESIGNED FOR DAILY USE AND GUARANTEED TO LAST FOR YEARS WITH THE RIGHT CARE. ALL OUR PIECES ARE DISHWASHER SAFE HOWEVER, WE RECOMMEND HAND WASHING.  MASKUMA CERAMICS ARE FOR SERVING - NOT STORAGE. WE RECOMMEND TO AVOID STORING ACIDIC FOODS OR LIQUIDS FOR TOO LONG. TO REMOVE MARKS LEFT BY CUTLERY, WE SUGGEST HAND-WASHING PERIODICALLY WITH A CLEANING AGENT OR TREAT WITH A FINE SANDING PAPER.  CRAQUELURE, THE RESULT OF AGED GLAZE, IS A FINE PATTERN OF DENSE CRACKING FORMED ON THE SURFACE OF THE PORCELAIN.



ORDERS

MASKUMA PIECES ARE HANDMADE TO ORDER AND LEAD TIMES CAN VARY DEPENDING ON THE SIZE OF THE PRODUCTION. SMALL ORDERS MAY BE READY TO SHIP WITHIN 1-2 WEEKS, HOWEVER WE TYPICALLY ASK FOR A 4-6 WEEKS LEAD TIME FOR MOST LARGE CUSTOMISED ORDERS. AFTER RECEIVING A 50% DEPOSIT ON LARGE ORDERS, WE CAN BEGIN PRODUCTION. THE DELIVERY DATE WILL BE PREDICTED ACCORDINGLY ONCE WE HAVE AN IDEA OF THE SHAPES AND QUANTITIES INVOLVED. WE OFFER AND RECOMMEND PICK-UP OF YOUR PRODUCTS FROM OUR STUDIO IN ZURICH.